Frequently Asked Questions
‘Cooling capacity’ is the measure of an air conditioning system’s ability to remove heat from a room, thus making the room ‘cooler’.
The reverse of this gives you ‘heating capacity’ (i.e. an air conditioner's ability to remove heat from outside and transferring this into the room).
Capacity in these instances is always measured using the rated conditions specified in the official document: Australian/New Zealand Standard: Performance of electrical appliances – Air conditioners and heat pumps (also known as ‘AS/NZS 3823’).
Generally the unit used for this measurement is specified in Kilowatts (kW).
It is possible to use only two or three air outlets of the four outlets available on a Daikin Fully Flat Cassette unit (a unit that fits fully flat with the ceiling, blending discreetly with a room’s décor).
An optional blanking kit is required to ‘blank’ specified outlets, which can be purchased from and installed by a Daikin Specialist Dealer.
Every home is different, and choosing the right air conditioner will depend on many factors that a Daikin Specialist Dealer assesses during an on-site consultation.
Apart from the difference in features, capacity range and the appropriate location of the installation, in principle heating works better with a floor standing unit.
This is because the air is thrown out closer to floor level, reducing cold spots at your feet.
Ultimately, our experienced specialist dealers will ensure you make the best decision for the comfort of your home or business.
The Daikin Mobile Controller (D-mobile) application for Smartphone lets you use your Smartphone or tablet to operate your Daikin wall-mounted air conditioning unit via Wi-Fi or the internet, and can control up to ten indoor units at once.
This is provided that the indoor units are compatible with the D-mobile app and each has a WLAN adaptor (BRP072A42) installed.
D-Mobile caters to controlling multiple units by featuring the ability to group indoor units for easier management and unified ON/OFF control.
Daikin air conditioners are exclusively available from a Daikin Specialist Dealer.
With dealers across New Zealand, our readily-available air conditioning specialists provide premium service using an on-site consultation to assess, plan and install the right air-conditioning solution with careful consideration to the needs of your family or business.
Our Daikin Specialist Dealers are there to think through each vital step with you in making your choice and ensure the experience is an enjoyable one.
Once you have evaluated your options and chosen the right air conditioner for your needs, your Daikin Specialist Dealer takes care of the installation, neatly and professionally, and with the protection of Daikin's 5-year warranty that will help keep your home or business comfortable for many years to come.
Daikin takes pride in providing its customers with effective and efficient after sales support, unparalleled within the New Zealand market.
Our dedicated service team provides phone support for all technical queries, so you can expect prompt, professional guidance with any issues that arise and advice on any accessories to complement and enhance the performance of your Daikin product choice.
The comfort of your family or business is a serious investment, and in considering a suitable air conditioning system 'reliability' is a key concern in the context of the often harsh New Zealand climate.
Daikin air conditioners are built to a premium standard, with strict quality control measures implemented.
Our air conditioners are installed by Daikin Specialist Dealers, ensuring that our systems are implemented specifically and professionally to perform reliably and at their peak.
Daikin further offers a 5-year warranty on all domestic products purchased and installed in New Zealand, as proof of our continued confidence in the quality and reliability of our systems.
Energy efficiency is an important factor when purchasing an air conditioner.
As air conditioning specialists, Daikin invests heavily in research and development to continuously improve the energy efficiency of our products.
Efficient, computer-designed air control surfaces, proprietary inverter technology and 'intelligent eye' sensors are just some of the innovations that make Daikin air conditioners amongst the most energy efficient on the market.
The professional selection and installation of an air conditioning system is the best way to provide energy efficient heating and cooling for your home.
Using an on-site consultation, our Daikin Specialist Dealers assess, plan and install the right air conditioning solution for you, with full consideration of your energy efficiency needs. An air conditioner that's too small will require excessive energy to heat/cool your home.
Too big, and you will pay more in electricity than you should.
A Daikin Specialist Dealer will provide a premium on-site consultation service that allows you to select the right air conditioning solution for your home or business, and thus the most energy efficient option for your chosen space.
The right air conditioner will make a big difference to both the energy consumption and experience of an environment. With a Daikin Specialist Dealer there to assist at every stage, they will assess all factors impacting on your indoor temperature and influencing your home's heat load.
Every home is different, and the right air conditioner will depend on many factors, such as room orientation, window size and ceiling insulation, just to name a few. It's an important decision to get right, as an air conditioner that's too small won't adequately heat or cool your home, and one that's too large will be inefficient and expensive to run.
Your Daikin Specialist Dealer has the knowledge, skills and experience to help you make the right choice.
An energy label is required for all single phase (the standard method of distribution of electric power in lighting and heating), non-ducted air conditioners and provides consumers with information on the energy efficiency of a product.
The higher the star rating of an air conditioner, the more efficient the product is.
You should make sure the energy label complies with current government requirements.