Multi Split System
Frequently Asked Questions
Connection of cooling-only indoor units to a reverse-cycle outdoor unit (and vice versa) is not possible.
The units are designed to work specifically with their corresponding outdoor units (e.g. a cooling-only indoor unit pairs solely with a cooling-only outdoor unit).
Minimum Energy Performance Standards (MEPS) specify the minimum level of energy performance that appliances, lighting and electrical equipment must meet or exceed before they can be offered for sale or used for commercial purposes.
Inefficient products are prevented from entering the marketplace by using this minimum energy performance level, and manufacturers are given appropriate signals to increase product efficiency if they are not up to standard.
MEPS are mandatory for a range of products in Australia and New Zealand and all Daikin products pass MEPS where they are required.
The 5-Year parts and labour warranty does not cover faults caused by the product being installed incorrectly or not in accordance with the product installation manual.
This is why it is important to use a Daikin Specialist Dealer in installing your Daikin air conditioner, as they will ensure your system is installed as required by your warranty.
The warranty also does not cover the use of consumable items, such as batteries, or general maintenance, such as filter cleaning.
A split system can be removed and reinstalled in a new home. Daikin's 5-Year Warranty, however, does not cover systems that have been reinstalled at a location other than the original location.
If you are going to remove and reinstall your split system at a new location it is essential that a qualified technician undertake the installation in accordance with the air conditioner's installation manual.
This will best ensure the proper functioning of the system.
An air conditioner's efficiency is measured using the Energy Efficiency Ratio (EER) for cooling and Coefficient of Performance (COP) for heating.
They indicate the ratio of cooling or heating provided by a unit relative to the amount of electrical input required to generate it. Air conditioners with a higher EER and COPS value are more efficient, so by comparing COP and EER ratios of products with the same capacity output you can determine which is more energy efficient.
Annualised Energy Efficiency Ratio (AEER) and Annualised Coefficient of Performance (ACOP) are the same as EER and COP, but with standby power included in the calculation.
This calculation is considered to give a more accurate representation of a system's efficiency.
Daikin's 5-Year domestic warranty covers all damage, faults or malfunctions for Daikin air conditioners (and other relevant Daikin products) installed in homes across Australia, provided the air conditioner has been installed in accordance with the installation manual and the warranty card.
The warranty does not cover any issues that are caused by improper installation of the product.
Maintaining the desired temperature in a room and ensuring the efficient running of your air conditioner requires all external doors and windows to be closed, and that any potential way for air to escape easily is sealed.
Having doors and windows open in a room that you are trying to air condition makes it extremely difficult to maintain your desired temperature in that room.
Furthermore, the energy efficiency of your system is affected by how hard it has to work to maintain a temperature.
Open doors and windows will mean your system has to work much harder.
The noise levels produced by an air conditioner are often described by manufacturers using what is known as "Sound Pressure Levels" and "Sound Power Levels".
The Sound Power Level is a measure of the acoustic energy emitted from a source of noise, expressed in decibels. The Sound Pressure Level is the pressure disturbance in the atmosphere measured using predefined conditions such as the location of the equipment, the environmental conditions, and the distance of the measurement from the measurement point.
Sound Pressure is ultimately what our ears hear.
Due to the difference in these measurements, if you are using these to help you decide on your preferred air conditioning solution, it is important to make sure you are comparing the same measurement for an accurate comparison of these factors.
Our advanced inverter technology features in all of our Daikin air conditioners, and in our Altherma underfloor heating system.
An inverter-based system continually adjusts its cooling and heating output in accordance with the temperature in the room, similar to the accelerator of a car, used to gently increase or decrease power.
Inverter technology controls the temperature in accordance with natural changes to the room's temperature, so that when a desired temperature is reached the inverter technology subtly adjusts its own output to ensure that temperature is maintained, keeping you comfortable whilst operating more efficiently.